A Participatory Design Case Study: Designing for an Integrated Service Experience with a University Graduate Student Governance Organization This paper discusses how service design can inform the services offered by the graduate student governance organization at a major university. Service design combines the talents of many different types of designers as well as products and interactions [...]
View Post conference, deesign reserarch society, Design, design research, drs, paper, published papers, Service Design, thesis, writingMapping An Integrated Experience For A University Council of Graduate Students Organization: A Service Design Case Study This paper discusses how service design can inform the services offered by a major university graduate student governance organization. The research applies the experience cycle model (Evenson and Dubberly, 2008) and emerging service design thinking to develop a [...]
View Post conference, Design, design research, ICID, published papers, Service Design